Key Responsibilities: 

• Coach, mentor, motivate and supervise participants, and influence them to take positive action and accountability for their assigned responsibilities.
• Collaborate with Dealership management & Regional Teams to deploy the Project / Content.
• Support in Planning & Scheduling training sessions and deliver according to the plan.
• Responsible for Engaging the Dealer Principal and Team on Program Implementation and Adherence.
• Prepare training materials such as module summaries, videos, and presentations basis specific needs.
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• Should enhance Customer Satisfaction, Reduce Complaints and Rate of Return.

Skills & Experience Required:

• Should be a Graduate / Engineering Graduate / Diploma with Good communication, presentation, and interpersonal skills.
• In-Depth Knowledge of Dealership Sales and Aftersales operations. In-Depth Sales Process Knowledge and Selling Skills.
• Dealership Operation and Customer Oriented. Focused to drive results in the Network
• Knowledge of the latest corporate training/coaching techniques.
• Excellent time management and organizational skills.
• Willing to travel outstation.
• Total 8-12 yrs. of experience in Automobile After Sales Operation / Training / Coaching & with Mini 3- 5 yrs. of OEM Exposure Preferred.

Location: Delhi.